customer survey prize draw terms and conditions.

  1. The prize draw is open to all UK residents aged 18 years or over, except employees of smol.
  2. Entries received after the deadline (as specified in your survey invite email) will not be valid.
  3. smol cannot accept any responsibility for entries not successfully completed due to a technical fault of any kind. 
  4. One winner will be chosen by random draw performed by a computer process on or around the closing date specified in your survey invite email. We will notify the winner via email within 14 days of the closing date. 
  5. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The decision by smol regarding any aspect of the prize draw is final and binding.
  6. smol may be legally required to publish or make available information that indicates that a valid award took place. To comply with this obligation we may need to send the surname of the prize winner to anyone who requests we do so within one month after the closing date of the draw. You can object to this or request that we reduce the amount of information published or made available by emailing us at help@smolproducts.com . In such circumstances, smol must still provide the information and winning entry to the Advertising Standards Authority on request.
  7. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. smol reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
  8. smol reserves the right to hold void, cancel, suspend, or amend the prize draw where it becomes necessary to do so.
  9. Insofar as is permitted by law, smol, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of smol, its agents or distributors or that of their employees. Your statutory rights are not affected.
  10. Personal data (if any) supplied during the course of this prize draw will only be processed as set out in smol’s privacy policy. 
  11. These terms & conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.